Alcatel-Lucent OmniTouch UC migration

Description

Alcatel-Lucent OpenTouch Fax Center R9.2 is a robust, IP-based fax solution designed for enterprises migrating from legacy OmniTouch Unified Communication (UC) systems. This platform enables centralized fax management, seamless integration into IP telephony infrastructures, and enhanced document routing and security. It supports reliable fax transmission over IP networks, reducing the need for analog lines and optimizing communication efficiency during and after UC migration.

Solutions

• Centralized fax management across multi-site environments
• Seamless migration from OmniTouch UC to OpenTouch architecture
• IP-based faxing over T.38 and G.711 protocols
• Secure document exchange and archiving
• Integrated with existing directory services (LDAP/AD)

Features

• Supports IP centralization through T.38 Fax over IP
• Multi-user, multi-device access with web-based interface
• Advanced routing via user rules, DDI, and mail-to-fax
• Redundant server support for high availability
• Compliance with enterprise-grade security standards

Why Do You Need This?

• To modernize your fax infrastructure during UC system migration
• To reduce operational costs by eliminating analog lines
• To centralize fax handling for improved efficiency and control
• To ensure compliance and security in fax transmissions
• To maintain reliable document delivery in a digital communication environment

Why Choose OpenTouch Fax Center R9.2?

• Optimized for UC migration from OmniTouch to OpenTouch
• Scalable IP-based fax platform for enterprises of any size
• Enhanced compatibility with SIP and T.38 environments
• Robust user and document management features
• Trusted solution backed by Alcatel-Lucent’s enterprise communication expertise

FAQs

Q1: Can OpenTouch Fax Center R9.2 work with SIP-based telephony?

Yes, it fully supports SIP and T.38 protocols for IP faxing.

Q2: Is this solution compatible with older OmniTouch UC platforms?

Yes, it is specifically designed to support migration from OmniTouch UC environments.

Q3: Does it support centralized faxing for multi-site offices?

Yes, it allows centralized deployment with remote access for distributed teams.

Q4: Are fax routing and delivery rules customizable?

Yes, rules can be set based on users, groups, or numbers using an intuitive interface.

Q5: How is security handled for faxed documents?

All transmissions are encrypted and logged, and the system complies with enterprise-grade security protocols.