Alcatel-Lucent Server & PC platforms: Software options for platforms

Description

Alcatel-Lucent Server and PC Platforms provide robust software support options designed to ensure high performance, compatibility, and long-term stability across critical communication and management solutions. Integrated into the Solution Premier Service (SPS) contracts, both Java Runtime Environment (JRE) and various Linux distributions are supported to maintain system integrity, compliance, and ease of management across OmniVista, OmniPCX, OpenTouch, and related platforms.

Solutions

• Integrated JRE support for OmniVista 8770, CCS/OmniPCX Enterprise, and OpenTouch Business Edition
• Optimized JRE and Linux support for OpenTouch Multimedia Services and Message Center
• Comprehensive Linux compatibility for OmniPCX Enterprise (OXE), OMS, and Generic Appliance Servers
• SUSE Linux Enterprise support for Visual Automated Attendant, Notification Assistant, and Dispatch Console
• High Availability Linux support for Dispatch Console HA and OST64 environments

Features

• Java Runtime Environment (JRE) updates and support fully integrated into SPS contracts
• Support for SUSE Linux Enterprise and custom Linux distributions per platform requirement
• Platform-specific Linux integration: OXE/OMS, EEGW, Generic Appliance Server, OTMS, OTMC, and more
• Reduced operational complexity and licensing concerns via SPS-based software support
• Support aligned with mission-critical services, ensuring compliance and system continuity

Why Do You Need This?

• Ensures seamless updates and compatibility for JRE and Linux environments
• Eliminates the need for separate third-party support contracts
• Supports unified operations across Alcatel-Lucent's communication ecosystem
• Reduces downtime and security risks associated with unsupported software platforms
• Streamlines system administration with pre-approved, vendor-integrated OS and runtime environments

Why Choose Alcatel-Lucent Server & PC Platform Software Options?

• Fully integrated with Alcatel-Lucent’s SPS contracts for centralized support
• Ensures lifecycle continuity of JRE and Linux environments without extra overhead
• Reduces total cost of ownership and administrative burden
• Supports high-availability and mission-critical applications
• Backed by Alcatel-Lucent’s global expertise and industry-grade SLAs

FAQs

Q1: Which Linux distributions are supported in the SPS contracts?

SUSE Linux Enterprise and other platform-specific Linux environments are supported, depending on the application.

Q2: Is Java Runtime Environment (JRE) support automatically included?

Yes, JRE support is included for OmniVista 8770, CCS/OmniPCX Enterprise, OpenTouch Business Edition, and other platforms under the SPS agreement.

Q3: Do I need separate licenses for Linux or JRE?

No. These are integrated into the SPS contract value, which covers both software runtime and OS support.

Q4: Are updates and patches included in the SPS coverage?

Yes, security patches and updates for supported Linux and JRE versions are managed as part of the SPS service.

Q5: Does this support high-availability (HA) deployments?

Yes, HA configurations such as Dispatch Console HA are fully supported under the SUSE Linux Enterprise coverage.