Alcatel-Lucent OmniPCX Software: Voice & Media services

Description

Alcatel-Lucent OmniPCX Software: Voice & Media Services offers a wide range of licenses that enrich voice communication and media handling within enterprise environments. From conferencing tools to intercom functionality and voice recording, these software options support reliable, feature-rich telephony services tailored to business needs. They are designed to optimize media resources and enhance user productivity through smart call management and media services.

Solutions

• Facilitate group communication with Meet-Me and Master Conference services.
• Enable intercom and priority call functionalities for internal coordination and emergency contact.
• Implement call restrictions to control access and minimize misuse.
• Support multiple tenants in shared environments with the Multi-Tenant service license.
• Detect voice activity and manage compressed calls for bandwidth efficiency.
• Provide additional ISDN S0 services and radio link capabilities.
• Record voice prompts directly from Reflexes terminals with ease.

Features

• Meet-Me Conference License: Enables multiple users to join scheduled or ad-hoc voice conferences.
• Voice Guide Recording License: Record IVR and announcement prompts using Reflexes sets.
• Additional S0 Services: Extend ISDN S0 interface capabilities for greater line flexibility.
• Voice Detection Channels: Recognize and manage voice channel activity for resource efficiency.
• Compressed Calls: Optimize voice data using compression to reduce bandwidth usage.
• Radio Link License: Integrate radio networks or transmitters into your communication flow.
• Intercom Services: Enable hands-free point-to-point voice communication across extensions.
• Master Conference Service (1 user): Allow a user to manage and initiate high-level conferences.
• Call Restriction Service (1 user): Control and limit outbound/inbound call access for specific users.
• Multi-Tenant Service (1 user): Support multiple tenants with independent configurations.
• Priority Call Service (1 user): Assign priority to critical users for urgent communication flow.

Why Do You Need This?

In modern business environments, advanced voice and media features are essential for effective internal and external communication. These software licenses offer tailored solutions for conferencing, voice optimization, intercom use, and secure call control, ideal for both large enterprises and organizations with complex telephony demands.

Why Choose Alcatel-Lucent Voice & Media Services?

Alcatel-Lucent provides industry-leading reliability and flexibility in voice and media service delivery. These software options ensure that organizations can enhance communication quality, reduce infrastructure load, and enable advanced functionality, all while remaining scalable and easy to manage within the OmniPCX Enterprise system.

FAQs

1. What is the Meet-Me conference feature?
   It allows users to dial into a virtual conference room at a scheduled time for group discussions.
2. Can voice guides be recorded without external tools?
   Yes, the Voice Guide Recording license enables direct recording via Reflexes phone sets.
3. What does the Compressed Calls license do?
   It reduces bandwidth consumption by enabling voice compression on calls.
4. What is the purpose of the Multi-Tenant service license?
   It enables the system to support multiple organizations with isolated telephony environments.
5. How does Priority Call differ from standard calls?
   Priority Call ensures certain users' calls bypass queues or restrictions during high-traffic periods.