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Description
Put a 24/7 team of elite Sophos security experts on your side with Sophos MDR Essentials for Server. This is a baseline Managed Detection and Response (MDR) service specifically for your Windows and Linux servers, providing 24/7 monitoring and threat response.
The MDR Essentials team monitors your Sophos Central server environment, investigates alerts, and provides guided remediation advice. It's the perfect entry-level managed service for businesses that want expert oversight for their critical servers without the cost of a full, in-house Security Operations Center (SOC).
Key Features & Benefits
- 24/7/365 Server Monitoring: An expert SOC team monitors your Sophos Central server alerts around the clock.
- Threat Triage & Investigation: The MDR team investigates all server alerts to confirm if they are real threats, eliminating false positives.
- Guided Remediation: Provides your team with detailed, actionable steps to resolve security incidents on your servers.
- Sophos Product Integration: Works seamlessly with Sophos Intercept X for Server, Firewall, and other Central products.
- Weekly & Monthly Reporting: Get regular reports on your server security posture and incidents handled by the MDR team.
Why Buy From Softech.store?
- ✔ Sophos Platinum Partner: We are a top-tier, authorized partner for all Sophos MDR services.
- ✔ Expert Onboarding: Our certified engineers will help you get set up and ensure your servers are reporting correctly to the MDR team.
- ✔ Holistic Security Strategy: We help you build a complete security plan, combining MDR with the right server and firewall protection.
Sophos MDR Essentials vs. MDR Complete (For Servers)
MDR Essentials is a 24/7 monitoring and investigation service for your servers that provides guided remediation. MDR Complete is the full-service package where the Sophos team performs full-scale incident response on your behalf.
| Feature | MDR Essentials for Server (This Product) | MDR Complete for Server |
|---|---|---|
| 24/7/365 Monitoring | ✓ | ✓ |
| Expert Threat Investigation | ✓ | ✓ |
| Threat Response | Guided Remediation (We advise) | Full Response (We fix it for you) |
| Proactive Threat Hunting | ✗ | ✓ |
| Dedicated MDR Phone Support | ✗ | ✓ |
| Best For | IT teams that need 24/7 oversight | Businesses that want a full SOC |
FAQs for Sophos MDR Essentials for Server
Q: What does "Guided Remediation" mean?
A: When the MDR Essentials team finds a threat on your server, they will investigate it and send your team a detailed alert with the exact steps you need to take to fix it (e.g., "Isolate this server, delete these files, and patch this vulnerability"). Your IT team is responsible for performing those actions.
Q: What products does this service monitor?
A: MDR Essentials for Server monitors alerts from your Sophos Intercept X for Server with XDR license. You must also own the "XDR for Server" license to use this service, as it provides the data for the MDR team to analyze.
Q: How is this service licensed?
A: Sophos MDR Essentials for Server is licensed per-server and is co-termed with your existing server protection licenses. Contact us for an official quote for your environment.