Alcatel-Lucent Professional Services: Factory Acceptance

Description

The Alcatel-Lucent Factory Acceptance Professional Service allows customers to request factory-level validation and testing of ALE solutions. This service is tied to a broader Professional Services delivery and ensures that all hardware and software components meet customer specifications and operational requirements before being shipped or implemented. It is a crucial quality assurance step for mission-critical projects.

Solutions

• Comprehensive factory acceptance tests for ALE product deployments.
• Pre-deployment validation of hardware and software configurations.
• Minimized risk of on-site integration issues through pre-certification.
• Seamless coordination with ALE Professional Services delivery plans.
• Quotation and test request management via the ALE My Portal.

Features

• Validation of system performance, compliance, and compatibility at the factory level.
• Conducted by ALE-certified engineers under strict quality control procedures.
• Available as part of a bundled Professional Services engagement.
• Factory Acceptance Test (FAT) results documentation provided.
• Easy quotation request via ALE My Portal – Quick Access > Professional Services Offer.

Why Do You Need This?

• To ensure your solution works perfectly before on-site installation.
• To reduce project risks and deployment time by resolving issues early.
• To guarantee that your system aligns with specific configuration and performance expectations.
• To receive documented test results and validation reports for compliance and auditing.
• To enhance confidence in your solution’s readiness for live operation.

Why Choose Alcatel-Lucent Factory Acceptance Services?

• Delivered by ALE’s experienced engineering and QA teams.
• Aligned with your Professional Services deployment timeline.
• Thorough and customizable testing procedures tailored to your project.
• Streamlined request process via ALE My Portal.
• Peace of mind through documented pre-deployment assurance.

FAQs

1. Is this service included by default in every ALE solution?
   No, Factory Acceptance Testing must be specifically requested and is typically linked to a broader Professional Services project.
2. How do I request a Factory Acceptance Test?
   Log in to ALE My Portal, go to the Quick Access menu, and select “Professional Services Offer request.”
3. Can I receive documentation from the testing process?
   Yes, formal test results and validation documentation are provided after the tests.
4. Is travel required for factory testing?
   In most cases, testing is performed by ALE staff at their facilities; customer presence is optional unless explicitly required.
5. Does this guarantee 100% issue-free deployment?
   While no service can guarantee zero issues, Factory Acceptance Testing significantly reduces risks and helps preempt potential problems.