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Sophos XGS Firewall RMA Reinstatement Service
If your Sophos XGS Firewall support license has expired, the critical Advanced Hardware Replacement (RMA) warranty is no longer active. Our RMA Reinstatement Service is designed to quickly restore your hardware replacement coverage, protecting your business from costly downtime due to hardware failure.
This service is necessary to purchase a new support license after a lapse in coverage. We handle the complex process of officially reinstating your RMA status, allowing you to renew your Enhanced Support or Xstream Protection bundle immediately and secure your appliance's future uptime.
RMA Reinstatement: Key Benefits
- Restores Advanced RMA: Reinstates your critical hardware replacement warranty, protecting against costly downtime.
- Enables Future Renewal: Required to purchase any new term license (1 year, 3 year, etc.) after a support lapse.
- Covers All XGS Models: Service available for all XGS desktop (87, 107, 116, etc.) and rackmount (2100+) firewalls.
- Platinum Partner Expertise: We simplify the complex process, ensuring your license status is corrected quickly.
Why Choose Softech.store for Reinstatement?
- ✓ Sophos Platinum Partner: We provide the official reinstatement service ensuring valid coverage.
- ✓ Rapid Processing: We accelerate the RMA reinstatement process so you can renew your subscription immediately and restore protection.
- ✓ Compliance Assurance: We ensure your firewall is compliant and eligible for all future security patches and updates.
RMA Reinstatement: Frequently Asked Questions
Q: Why do I need RMA Reinstatement?
A: When a Sophos support subscription (like Enhanced Support or Xstream Protection) expires, your firewall loses its Advanced RMA status. This service is a one-time fee required by Sophos to restore that status so you can purchase a new support license.
Q: Does this RMA Reinstatement product include the full renewal license?
A: No. This is a separate, one-time service fee required to make your expired firewall eligible for renewal. After purchasing reinstatement, you must then purchase a new 1-year or 3-year Enhanced Support or Xstream Protection license separately.
Q: Does this guarantee the RMA will be reinstated?
A: Yes. For most current-generation XGS Firewalls, our service guarantees successful reinstatement of your RMA status, provided the device has not been previously marked as end-of-life (EOL) by Sophos.